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Category: AI & GenAI

mt-2026-roi

From AI Pilots to Live Enterprises: The 2026 Playbook for Measurable ROI

In 2026, the gap between “AI ambition” and “AI outcomes” is still wide. Many organizations can point to pilots, demos, and proofs of concept—yet struggle to translate them into daily operations. The reason is rarely the model. AI initiatives stall because…

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Agentic AI in the Enterprise: Copilots That Don’t Just Assist—They Execute

Copilots started as helpful chat interfaces—summarizing documents, drafting emails, and answering questions. Now the enterprise is moving into a new phase: agentic AI. These are copilots that don’t just recommend what to do next; they can actually do it. They connect…

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AI + Automation at Scale: How IDP + RPA + GenAI Reduces Cost-to-Serve by 30–50%

Cost-to-serve keeps rising for many organizations—not because teams aren’t working hard, but because core processes are still powered by documents, manual checks, and repetitive system updates. In finance, operations, customer onboarding, claims, logistics, and support, the same pattern repeats: a PDF…

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MT-modern-data

Modern Data Platforms for AI: Building a Trusted Foundation for Intelligence

AI succeeds or fails on the quality of the data beneath it, not on the brilliance of a single model. Modern data platforms turn scattered information into a dependable asset teams reuse confidently across products and regions. When the foundation is…

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AI-Security-post

Responsible AI by Design: Governance, Security & Compliance That Enables Speed

Responsible AI is often misunderstood as a brake on innovation. In reality, it’s the difference between shipping confidently and shipping cautiously, between scaling safely and stalling under audit pressure. As AI moves from prototypes into core operations—customer support, underwriting, procurement, HR,…

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AI Infrastructure 2026: What You Need to Run GenAI Securely at Scale

GenAI is no longer a “model in a notebook” problem. In 2026, enterprises are running copilots for employees, assistants for customers, and agents that execute workflows across SaaS, ERP, and data platforms. The constraint has shifted from “Can we build a…

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mt-customer-exp

Customer Experience in the AI Era: Personalization, Service, and Loyalty at Scale

Customer expectations have changed. People want brands to recognize them instantly, recommend what matters, resolve issues quickly, and stay consistent across every channel. The challenge is doing this at scale—without exploding costs. That’s where AI is transforming customer experience (CX): not…

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mt-ai-data

Data Governance for AI: How to Build Trust Without Slowing Delivery

AI adoption rises or falls on trust. Business teams won’t rely on predictions they can’t explain, security teams won’t approve systems that leak data, and regulators won’t accept outcomes without traceability. Yet many organizations treat governance as a heavy, slow-moving checklist…

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Cybersecurity + AI: Securing Copilots, Agents, and Enterprise Data

AI copilots and autonomous agents are quickly becoming part of everyday enterprise work: drafting emails, querying knowledge bases, generating code, analyzing contracts, and even executing actions across systems. But as capabilities grow, so do risks. Unlike traditional software, AI systems can…

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mt-smart-iot

Smart Operations with IoT + AI: From Sensors to Predictive Intelligence

Modern operations run on thin margins—every unplanned stop, every energy spike, and every quality slip hits the bottom line. That’s why the strongest “smart operations” programs don’t stop at connecting assets to the internet. They combine IoT sensors, edge computing, and…

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