KYC is where customer growth meets regulatory responsibility. For many financial institutions and regulated businesses, the KYC function becomes a bottleneck as volumes increase—especially when documents arrive in inconsistent formats and reviews depend on manual checks across multiple systems. The result…
Customer Onboarding at Speed: From 7 Days to 24 Hours
A fast-growing organization was struggling to onboard new customers quickly enough to match its sales velocity. While demand was strong, the onboarding process—spanning KYC collection, risk checks, contract validation, provisioning, and welcome communications—was built on manual handoffs and fragmented systems. As…