Maayan Technologies Digital Workplace Services help organizations create modern work environments where employees can collaborate, communicate, and deliver outcomes from anywhere—securely and efficiently. As work becomes more distributed and digital, enterprises need a workplace that is experience-led, resilient, and continuously optimized.
We combine end-user computing (EUC), collaboration platforms, service management, automation, and security to deliver a workplace that improves employee experience, reduces downtime, and increases productivity—while keeping IT operations lean and compliant.
Maayan enables organizations to shift from reactive support to predictive, experience-centric workplace operations—built to scale and evolve.
Today’s workplace demands:
Fast, consistent access to apps and data across devices
Reliable support with minimal downtime
Secure collaboration and identity-driven access
Automated service operations and proactive issue prevention
Analytics-driven insights into experience, performance, and cost
We design employee journeys across devices, apps, and support—so work feels seamless, fast, and consistent.
We embed AI copilots, intelligent automation, and self-service to reduce tickets, speed resolution, and improve productivity.
Strong expertise across endpoint management, identity, collaboration platforms, VDI/DaaS, network experience, and device security.
Zero Trust-aligned identity, endpoint protection, and compliance controls are built into the workplace operating model.
Experience monitoring, predictive insights, and automation-led remediation reduce downtime and improve employee satisfaction.
Multi-location support models, multilingual service, and scalable operations for distributed and hybrid workforces.
We connect service desk, asset, and change workflows end-to-end—improving SLA performance and reducing handoffs.
Clear governance and dashboards for experience, productivity, cost, and security—driving continuous improvement.
We combine advanced business models and rapid digital technology development — including hyper-intelligent automation, artificial intelligence and analytics — to spark a new wave of innovation in business process operations.
Maayan Technologies delivers end-to-end Digital Workplace Services to modernize employee experience, strengthen collaboration, reduce downtime, and optimize IT support with automation and analytics.
Create a future-ready workplace roadmap aligned to employee journeys, productivity goals, and IT governance.
Capabilities include:
Digital workplace assessment and transformation roadmap
Employee journey mapping and experience KPI framework
Workplace architecture, operating model, and governance design
Adoption planning, training approach, and change management support
Standardize and manage endpoints securely across the device lifecycle—at scale.
Capabilities include:
Device procurement guidance, onboarding, imaging, and provisioning support
Unified endpoint management (UEM) strategy and rollout support
Patch management, software distribution, and compliance reporting
Asset lifecycle management and remote support enablement
Enable seamless collaboration and improve adoption of workplace tools through governance and experience design.
Capabilities include:
Collaboration platform enablement (chat, meetings, email, document collaboration)
Governance policies, information architecture, and user access guidelines
Workspace setup, templates, and usage best practices
User training programs and adoption measurement
Deliver secure, consistent access to apps and data for remote and hybrid workforces.
Capabilities include:
VDI/DaaS assessment, sizing, and implementation support
Secure remote access patterns, SSO/MFA alignment
Performance tuning, user experience optimization, and monitoring
Business continuity and DR readiness for remote work
Improve service quality with structured support operations, faster resolution, and SLA governance.
Capabilities include:
Multi-channel service desk (portal, email, chat, voice)
Incident, request, problem, and change coordination support
SLA governance, escalations, and quality monitoring
Knowledge management, self-service portal operations, and SOPs
Reduce tickets and accelerate resolution using automation, AI, and virtual support assistants.
Capabilities include:
Automated ticket triage, routing, and resolution workflows
Virtual assistants for IT support and knowledge retrieval
RPA-based automation for repetitive IT tasks
Proactive remediation and self-healing routines
Embed security-by-design across devices, access, and collaboration—without slowing productivity.
Capabilities include:
IAM alignment (SSO/MFA), role-based access guidance
Endpoint security policy enforcement and baseline controls
Data protection and compliance readiness (policies, SOPs, audits)
Security awareness enablement and risk control frameworks
Use workplace analytics to improve experience, performance, and support efficiency continuously.
Capabilities include:
Experience monitoring, performance baselines, and health dashboards
Root cause analysis, proactive issue prevention, and trend insights
Adoption and productivity analytics for workplace tools
Continuous improvement cadence with measurable outcomes
With digital technology evolving rapidly and digital process automation services in high demand, organizations need comprehensive, industry-tailored business process services and solutions to move confidently into the next generation. Our industry practices are strengthened by the expertise and perspectives of domain specialists from around the world, ensuring our clients are ready for the digital process challenges ahead.
Maayan’s Digital Workplace accelerators and enablers help organizations modernize faster, reduce support load, and continuously improve employee experience. They combine proven frameworks, reusable templates, automation playbooks, and analytics-driven governance—so the workplace becomes secure, scalable, and resilient.
Workplace assessment frameworks and KPI libraries
Standard operating models, SOPs, and SLA templates
Automation playbooks and self-service workflow templates
Experience analytics dashboards and optimization cadence
Security-by-design workplace patterns and governance controls
Adoption toolkits for training and change readiness
At Maayan Tech, we are committed to providing exceptional service and support. Your questions, feedback, and inquiries are important to us, and we will do our best to respond promptly. Whether you’re a business seeking technology solutions or an individual with a query, we are here to assist you.
